Job description:
- Co-responsible
to ensure authorized operational relocation services being delivered
through Team’ s Relocation Consultants/appointed agents;
- Primary,
dedicated telephone contact for assignees;
- Ensuring
assignee and account are updated on the process at all times;
- Work
structured by using task templates and update the ERP system with all the
information gathered;
- Providing
purchase orders to the suppliers at completion of the service;
- Complete,
on time and accurate invoicing of the services delivered;
- Input
and/or participation in Team meetings;
- Take
actively part in project groups to improve our service delivery and
customer experience;
- Co-responsible to point out the need for changes or improvements of the existing services for Team to update existing Account Procedures.
Requirements:
- Candidate
must possess at least a STPM/"A" Level/Pre-U, Diploma,
Advanced/Higher/Graduate Diploma, Bachelor's Degree, in Business Studies /
Marketing / Logistic / Transportation / Customer Services or equivalent.
- Minimum
of two years work experience in an international environment;
- Preferably
Executives specializing in Logistics / Moving / Relocation or equivalent;
- Speaking
several foreign languages, English both written and spoken is a must;
- Flexibility
to anticipate various requests of customers;
- Ability
to handle several tasks/customers at the same time;
- Able
to respond to various questions on living and working in foreign countries;
- Cultural
awareness;
- Proven
computer skills;
- Proven
telephone skills;
- Service
minded;
- Hands
on;
- Self
operating and responsible;
- Team
spirit, ability to put things in perspective, good sense of humour;
- 5 Full-Time position(s) available.
Interested candidates are welcome to register at www.hr-1st.com or email resume at enquiries@hr-1st.com.
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