VACANCY : FIELD SYSTEM ENGINEER

Location : Singapore

Salary : SGD4000-SGD5000 per month

 

Job requirements :

• Strong Systems Engineering experience (Fresh Graduates are encouraged to apply)
• Has working experience in Telco, data or voice products company
• Installed and deployed complex systems/applications
• Technically competent in the following areas:
• Distributed computing and design
• Strong Unix background (Solaris or Linux)
• Large databases (Oracle a plus)
• IP based Voice, Data, and Video Network design and architectures
• IP Network protocols: TCP/IP, MPLS, RTP, SIP,IPTV protocols: IGMP, RTSP, VoD o Wireless Protocols: 2G, 3G, 4G/LTE
• Professional service experience with Java, SOAP, Perl, or XML (a plus)
• Familiar with network monitoring applications and/or test tools
• High degree of knowledge of IP network design principles including VLAN implementation, subnetting, VLAN trunking, and inter-VLAN routing
• Knowledge of VoIP network design and service delivery
• Hands on implementation experience
• Strong Savvy project manager
• Capable of cross-selling products and services
• Understands and is sensitive to customer business requirements
• Customer advocate Required Skills and Aptitudes
• Self motivated with strong team attitude
• Strong planning, organizational and prioritization skills
• Strong work ethic and integrity
• Operates with a high degree of professionalism
• Effective written and verbal communicator
• Demonstrates strong judgment and analytical skill
• Initiative and accountability
• Adaptable to change/flexible
• Innovative technical problem solver

 

Job Responsibilities :

• Deliver a variety of post sales services to new and existing customers including project management, implementation, best practices, related documentation deliverables, training, upgrades, add on and miscellaneous consulting services
• Liaison with sales/SE team and Project Manager to ensure full understanding of the customer environment, solution sold and expectations of all parties
• Coordinate services delivery with Principal Operations and the customer to ensure timely delivery of products and services
• Work closely with corporate administrative personnel and Project Management to ensure scheduling of all service deliverables happens includes regular progress reporting and flagging issues/delays
• Ensure acceptance testing of systems or custom solutions is completed according to customer and contract requirements, and that the sign off of associated paper work occurs in a timely manner
• Systematic for documenting and tracking all service delivery activities and any related customer issues
• Fully document every new customer implementation and provide with a training overview of the customer’s deployment
• Work with CSE/PM to resolve any product issues discovered during implementation and be the customer’s advocate
• Provide post implementation onsite trouble shooting assistance in support of the CSE team
• Assist with demo system
• Assist Solution Engineers with Proof of Concept deployments
• Back up for other service delivery teams

Interested candidates are welcome to register at www.hr-1st.com or email latest resume at enquiries@hr-1st.com.