Manager, Business Process Optimization

Responsibilities :

• Lead the design, development and piloting of process improvements (including supporting technology and generation of new ideas) in line with the business strategy and provide hands-on leadership in implementation
• To lead and manage the design of process improvement in the designated process areas that deliver measurable and/or qualitative benefits
• To define and standardize process map documentation for the service line and the supporting/enabling functions
• To define and lead Ideas Management program or platform that will generate process improvement ideas and process innovation
• To define specific activities that will cultivate culture of continuous improvement and innovation
• To effectively design and pilot process improvements in the designated process area that deliver measurable and/or qualitative benefits
• Gain support of line management that the systematic approach creates significant and measurable improvement.
• Create understanding with employees what the needs and benefits are of process improvement initiatives
• Contribute to embed the LEAN approach into the organization as being adopted as a preferred and frequently applied methodology.
• Maintain strong client relationships
• Be able to influence decisions / actions through provision of value added inputs into the organization’s business processes.

Requirements :

• Qualified University Degree holder
• 3 years of working experience of which the last 2 years focused on process outsourcing/improvement and/or shared services.
• Strong all round communicator: written, oral and presentation skills.
• Software skills (Word, Excel, PowerPoint, Access, VBA, etc)
• Experience in supporting a shared service centre (preferred)
• Excellent process documentation skill
• Strong IT knowledge (preferred)
• Experience in logistic industry (preferred)
• Process oriented and able to work under pressure
• Demonstrated ability to think conceptually and translate this into practical action.
• Strong process engineering experience (preferred)

Interested candidate can call us at 03-22848988 or register at www.hr-1st.com