Assistant Salon Manager

Responsibilities :

• Act as person in charge when Branch Manager not present and undertake managerial duties as delegated

• Contribute to medium range planning on issues such as occupancy forecasting, staff scheduling, promotions, self and staff development

• Supervise the daily operations and staff at salon

• Maintain timely and appropriate communication with Branch Manager and Head Office staff

• Make requisitions for product supplies and equipment, monitor stock levels

• Manage costs and overhead, and all factors affecting the profitable performance of the salon

• Manage selling and service activities and staff competence, so as to optimise and sustain sales performance, profitability and customer satisfaction

• Maintain up to date knowledge of and compliance with salon policies and procedures

• Monitor and maintain standards of cleanliness and set up each day

• Monitor and maintain equipment and facilities in working order, to required standard. Promptly organise repairs/replacements as needed.

• Monitor and maintain standards of staff grooming, customer relations skills, treatment explanations and telephone skills

• Assist Branch Manager in evaluating and developing Staff for improved performance and motivation

• Assist Branch Manager in coordinating and maintaining positive relations with Head Office

• Initiate action to correct a hazardous situation immediately when it occurs and notify associates of potential danger

• Compile and submit reports as required in a timely manner, e.g. daily report, monthly report, inventories, salon expenses, sales and marketing reports.

Requirements :

• Completed High School Certificate and/or Diploma in Admin / Management, CIDESCO/CIBTAC/MLVK (Optional)

• Min 3 yrs and above in supervisory / management experience

• Sound written and spoken English. Other languages will be an advantage

• Well groomed

• Highly motivated, eager to learn

• Positive attitude to leadership and teamwork and coaching & developing staff

• Presents as confident and pleasant in dealings with people

• Basic computer skills desirable

• Decision-making ability

Interested candidate can contact us at 03-22848988 or register online at www.hr-1st.com.