Monday, March 1, 2010

Bank Contact Centre Exec (RM2.6K min starting basic salary)

Responsibilities:

  • Attending to customer’s telephone enquiries over a full range of consumer financial products and services
  • Handle calls professionally and uncover customer’s need for cross sell opportunities.
  • Promote teamwork and collaboration within the dept.

Requirements:

  • Degree holders/ Diploma holders with at least 2 years working experience
  • Fresh graduates are encourage to apply
  • Must possess good spoken English and ability to speak Chinese is a plus
  • Must be customer oriented with a passion for service
  • A people person with pleasant and bubbly personality
  • Keen to work in banking line and a fast learner - able to master various bank's products.
  • Must be prepared to work shifts on 24x7 in a contact centre environment.
  • Applicants should be Malaysian citizens or hold relevant residence status.

No comments:

Post a Comment