HR FIRST: VACANCY : AP TEAM LEAD

Friday, July 8, 2011

Responsibilities :

Possess Team Leadership skills to lead AP Team
To involve in AP team expansion
To develop necessary Targets & KPI to measures team performance
To make sure team adhere to SLA set in delivering service to local companies
To make sure AP Process Flow are followed and updated on timely basis
To make sure work instruction are accessible and updated on timely basis
To guide and assist team members to achieve target
To answer queries and request from local companies’ clients
To resolve issue whenever arise
To allocated adequate task to team members as well as balance work load in team
To perform counseling to team members when the need arise
To conduct meetings and phone calls with local company clients on regular basis
To keep good repo with local companies’ clients
To plan for team members working schedule to serve local companies as well as covering for Malaysia public holidays and weekends if necessary
To groom team supervisors & members to achieve a higher target/ results
To conduct performance appraisal for team members twice a year
To backup AP Team Supervisor whenever the Supervisor is not at work
To plan for job rotation within the AP Team to make sure diversified exposures within the team
To study and resolve any IT System issue within AP Team

Requirements :

Interested candidates are welcome to register with us at www.hr-1st.com or give us a call at 03-22848988 for more info.

HR FIRST