Wednesday, October 13, 2010

Credit Control Officer

Responsibilities:

• To prepare billing adjustments for processing by Billing staff.
• To keep Sales Team and Credit Control and Collection Supervisor informed of collection difficulties.
• To interface with medium and small size customers to actively and aggressively solve credit and billing problems in a timely manner.
• To retrieve invoices and/or airway bills on request and send to customers.
• To ensure special billing requests by customers are met, e.g. costing, shipper reference, etc.
• To spend at least 90% working time on collection calls.
• To engage in direct collection of receivables.
• To maximise collection of payment from all customers in a timely and professional manner.
• To research unallocated cash for posting to debtor ledger.
• To maintain efficient records of collection activities.
• To monitor credit accounts and report delinquent customers to Credit Control Supervisor for review and action.
• To assist in the dispatch of invoices, airway bills, reminders and finance charge letters.
• To resolve billing discrepancies within 24 hours.

Requirements :

• Minimum SPM or equivalent
• 2 years experience in medium to large company in credit control.
• Numerical skills.
• Credit analysis and debt collection skills.
• Software skills (Word, Excel, PowerPoint, etc.).
• Good communication skills in English, Bahasa Malaysia or other local dialects. Proficiency in Cantonese, Mandarin, Korean or Japanese language will be an advantage

Interested candidate can register online at www.hr-1st.com or send in resume at enquiries@hr-1st.com

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